There was a suspected case in my airplane, will the aircraft be disinfected?
After removal of any COVID-19 suspected case, cleaning and disinfection of the aircraft should be performed in accordance with the Safety Information Bulletin SIB 2022-03 ‘Enhanced cleaning and disinfection of aircraft surfaces – Operational Recommendations’.
What will happen if I start feeling unwell during the flight?
If, after take-off, you start to experience symptoms compatible with COVID-19 such as Fever or chills, Cough, Shortness of breath or difficulty breathing, Shortness of breath or difficulty breathing, Fatigue, Muscle or body aches, Headache, New loss of taste or smell, Sore throat, Congestion or runny nose, Nausea or vomiting, Diarrhoea, you should immediately contact the cabin crew and advise them of the situation. You can expect the cabin crew to respond by:
Ensuring you are wearing your medical face mask properly and have additional masks available to replace it in case it becomes wet after coughing or sneezing.
If you are having difficulty breathing, medical assistance and oxygen supplementation should be offered.
What happens if someone near me on the flight is taken ill?
Subject to the policy of the national public health authority, Passengers who were seated in the same section of aircraft with the suspected case, as defined by seat configuration, are usually considered close contacts of the suspected COVID-19 case. They might need to be interviewed by the entry country public health authorities if the suspected case is confirmed. Depending on the configuration (e.g. if the entire cabin of the aircraft is one section) it may in fact mean all the passengers in the particular flight. In addition, if contact tracing discovers a new case among the passengers, then contact tracing of all the passengers in the particular flight should be considered.