Do I have to wear a mask?
Where can I throw away a used face mask?
Do I still have to cover my face if I sneeze?
Can I take my sanitiser gel on-board?
How will I know what preventive measures are being applied to my particular journey?
What happens if I don’t follow the preventive measures in place?
I am planning my holidays, where can I find the travel restrictions that apply for various countries ?
Are the preventive measures binding or just recommendations?
Where can I find the list of airlines and airports applying the Protocol?
Can EU countries impose quarantine for passengers that arrive at their airports?
What happens if the airline I fly with is not following the recommendations such as medical face masks for example? Can I cancel my booking and get my money back?
It is safe to take a flight?
What information is available for passengers regarding preventive measures?
Which masks are allowed?
What is meant by a “medical face mask”?
And what is meant by “Non-medical face mask”?
Are there times when I can remove the medical face mask?
Do we have to keep physical distance at the airport?
I am travelling with children and/or an elderly person with breathing problems, do they have to wear a medical face mask?
How long should I wear a medical face mask for?
Will I be able to get new medical face masks at the airport?
I did not have time to wash my hands, what should I do?
If I am wearing gloves, do I need to disinfect them or throw them away?
What are ‘very high-risk countries or areas with community circulation of Variants of Concern (VOCs)’ and where can I get information?
I am fully vaccinated, do I need to comply with measures for social distancing and medical face masks?
At what stage in the journey do I need to show my digital certificate?