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FAQ n.20113

Do I, as a DOA holder that only deals with minor changes and minor repairs, need to have an occurrence reporting system?

Answer

According to 21.A.3A, a DOA holder that only deals with minor changes and minor repairs does not need to have an occurrence reporting system. This doesn’t prevent the DOA holder from having a system for collecting feedback from their customers.

Last updated
23/11/2015

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