FAQ n.115301

I noticed that I have some symptoms, what should I do? Will I be reimbursed if I do not travel?


If you show symptoms at any time in the 10 days before your flight, you should:

  • Inform your general practitioner and your local health authorities, who may recommend a test for COVID-19. 
  • Contact your airline to advise them you are not able to travel subject to the test results
  • Your airline will advise you on the precise rebooking or reimbursement procedures, and their applicability for your case.   
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