NPA 2014-17

Crew Resource Management (CRM) training

This Notice of Proposed Amendment (NPA) addresses a safety issue related to crew resource management (CRM) training. The safety recommendations linked to this issue were addressed during the development of this proposal.

The objective of this proposal is to establish and maintain a high uniform level of safety in air operations by reviewing, amending and expanding the Acceptable Means of Compliance (AMC) and the Guidance Material (GM) on CRM training.

This NPA proposes to incorporate new items in the present applicable framework on CRM training. Such items are provisions for CRM trainers and examiners, competency-based CRM training, surprise and startle effect, single flight crew CRM training, overview of operators by the competent authority, etc. In addition, this NPA proposes to restructure and rephrase the present AMC and GM to improve the clarity and readability of the text.

The proposed changes are considered to establish a more practicable and more effective framework for CRM training. These changes will give operators more reliable tools to mitigate further CRM-related risks and hazards and, therefore, are expected to increase safety during all phases of flight.