FAQ n.19344

D.2 - When do I have to pay for Services?

Answer

  • The invoicing of charges on an hourly basis generally takes place each quarter, once information regarding the number of working hours performed becomes available to the Agency and/or when the service provision ends.
  • In certain circumstances payment is required before the project can start or continue, in which case an invoice is issued based on the estimated number of working hours.
  • The invoicing of flat charges takes place in advance upon receipt of the application. Certain tasks (e.g. MRB, Data 4 Safety, Environmental labelling) are charged on an annual basis until completion of the task/end of service provision.
  • Training services are invoiced as soon as the data becomes available.
Last updated
07/01/2026

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