Stakeholder feedback

Data Protection Record & Privacy Statement

Purpose

The purpose of the personal data processing is to ensure compliance with the EASA Management Standards by identifying, implementing and continually improving a stakeholder-related process to determine and review the stakeholders’ needs, to collect and analyse their feedback and to monitor their satisfaction. To that end, EASA conducts periodic reviews with stakeholders of core and where appropriate supporting processes, by initiating online questionnaires via the “EUSurvey” tool managed by Directorate-General for Informatics (DIGIT) of the European Commission. Stakeholder surveys are conducted on external and internal processes.