Confidential Safety Reporting

Confidential Safety Reporting – confidential reporting of malpractices and irregularities to the European Aviation Safety Agency in the field of aviation safety

Under Regulation (EU) 2018/1139, the European Aviation Safety Agency (hereafter EASA) has a Confidential Safety Reporting system in place to enable individuals to voluntary report to EASA alleged malpractices and irregularities in the field of aviation safety, without having to fear that their action may have adverse consequences for their person.

Who can report?

Confidential Safety Reports can be submitted by any individual, reporting in their personal capacity.

Confidential Safety Reporting does not replace the normal (mandatory and voluntary) occurrence reporting lines for aviation professionals.

What can be reported?

Confidential Safety Reporting system allows to report any suspected, presumed or alleged violations of the European Union’s legal framework for civil aviation safety.

Please note that the following do not fall under the scope of Regulation (EU) 2018/1139 and that EASA has therefore no power (not under Confidential Safety Reporting system nor any other procedure) to take any action in relation to:

  • Passenger rights complaints;
  • Economic disputes or unfair competition grievances;
  • Contractual labour disputes;
  • Military aviation as well as aircraft involved in customs, police or similar services;
  • Security and police matters.

Before reporting to us, also check whether a national aviation competent authority or EASA is responsible for the area concerned (see full list of competent authorities). EASA can help you to identify the responsible competent authority, if necessary.

If you think that EASA is the competent authority for your matter, then before submitting your report please ensure that your information is:

  • Relevant and related to civil aviation safety;
  • Sufficiently specific, substantiated and complete, and ideally supported by documentary evidence; unspecified allegations cannot be followed up by EASA.

For additional information on EASA’s main tasks, please see also the Frequently Asked Questions page.

How to report and what happens after

Reports on suspected malpractices and irregularities should be submitted by filling in the Confidential Safety Reporting form. Please do not send the same or similar correspondence to any other EASA email addresses and please note that the size of the documents attached should not exceed 10 MB.

After registration of an incoming report, you could be asked for additional information or clarification, which is why including your e-mail address in the Confidential Safety Report form is mandatory.

Information that falls within the EASA’s remit, set by Regulation (EU) 2018/1139, is registered and de-identified (so that you remain anonymous). Your e-mail address and personal details will not be disclosed to anyone outside the EASA Confidential Safety Reporting team.  After de-identification, the information is forwarded to the relevant technical unit which investigates the case.

In case EASA concludes that the reported matter falls under the oversight of an EU Member State aviation competent authority or a third country aviation competent authority, EASA will inform you accordingly and the information you provided will be communicated to the responsible EU Member State aviation competent authority or an aviation competent authority of a third country that has agreement with the European Union (EU) on civil aviation safety.

EASA will ask your consent for transfer of your personal data to the responsible aviation competent authority.

How EASA informs you about the outcome of the investigation

If your reported matter falls within the EASA’s tasks and responsibilities set by Regulation (EU) 2018/1139, EASA will conduct the necessary investigation and, upon its conclusion, within 30 days you will be informed about the outcome, to the extent that this is possible without compromising the integrity of the EASA’s actions. Duration of the investigation depends on the complexity of the case. Pending EASA’s investigation you will only be contacted in case additional information will be required.

EASA is not in a position to provide you with a follow-up on reported matters that fall outside EASA’s tasks and responsibilities set by Regulation (EU) 2018/1139.

Data protection

Within the Confidential Safety Reporting system, reporter’s personal data will be processed in accordance with Regulation (EC) 45/2001 on the processing of personal data by Community institutions and bodies.

 

We thank you for your support and active interest in aviation safety!

Confidential Safety Reporting form

Files must be less than 10 MB.
Allowed file types: gif jpg jpeg png bmp eps tif pict psd txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml avi mov mp3 ogg wav bz2 dmg gz jar rar sit tar zip.

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