How to report and what happens after
Reports on suspected malpractices and irregularities should be submitted by filling in the Confidential Safety Reporting form. Please do not send the same or similar correspondence to any other EASA email addresses and please note that the size of the documents attached should not exceed 10 MB.
After registration of an incoming report, you could be asked for additional information or clarification, which is why including your e-mail address in the Confidential Safety Report form is mandatory.
Information that falls within the EASA’s remit, set by Regulation (EU) 2018/1139, is registered and de-identified (so that you remain anonymous). Your e-mail address and personal details will not be disclosed to anyone outside the EASA Confidential Safety Reporting team. After de-identification, the information is forwarded to the relevant technical unit which investigates the case.
In case EASA concludes that the reported matter falls under the oversight of an EU Member State aviation competent authority or a third country aviation competent authority, EASA will inform you accordingly and the information you provided will be communicated to the responsible EU Member State aviation competent authority or an aviation competent authority of a third country that has agreement with the European Union (EU) on civil aviation safety.
EASA will ask your consent for transfer of your personal data to the responsible aviation competent authority.
How EASA informs you about the outcome of the investigation
If your reported matter falls within the EASA’s tasks and responsibilities set by Regulation (EU) 2018/1139, EASA will conduct the necessary investigation and, upon its conclusion, within 30 days you will be informed about the outcome, to the extent that this is possible without compromising the integrity of the EASA’s actions. Duration of the investigation depends on the complexity of the case. Pending EASA’s investigation you will only be contacted in case additional information will be required.
EASA is not in a position to provide you with a follow-up on reported matters that fall outside EASA’s tasks and responsibilities set by Regulation (EU) 2018/1139.
Within the Confidential Safety Reporting system, reporter’s personal data will be processed in accordance with Regulation (EC) 45/2001 on the processing of personal data by Community institutions and bodies.
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