Do I, as a DOA holder that only deals with minor changes and minor repairs, need to have an occurrence reporting system?
Do I, as a DOA holder that only deals with minor changes and minor repairs, need to have an occurrence reporting system?
Answer
According to 21.A.3A, a DOA holder that only deals with minor changes and minor repairs does not need to have an occurrence reporting system. This doesn’t prevent the DOA holder from having a system for collecting feedback from their customers.
Last updated
23/11/2015