Controller Assistance and Kudos

NASA ASRS CALLBACK Issue 541

Controller Assistance and Kudos for...
 

Promoted in the EASA Community to the benefit of safety.

CALLBACK 541, February 2025, Controller Assistance and Kudos...

The February 2025 Issue of NASA's CALLBACK provides a selection of incidents that reveal the professionalism, outstanding competence, and dedication to safety of Controllers.
If you are a pilot, think of a time when Controllers provided you the expert assistance that you needed, and that they routinely provide. 

Quote: Air Traffic Controllers are central pillars to flight safety as well as to efficient aircraft movement. To these ends, Controllers and pilots work hand-in-hand, as they must. The list of services that Controllers provide and tasks they perform is impressive and vast, and just as varied. Excellent communication skills, concentration, and decision making, stability, quick thinking, focus, and analytical processing might describe some typical character traits. Adaptability, creativity, and innovation are others that can be important in situations where book answers may be incomplete. 

From a pilot’s point of view, a Controller controls, advises, and assists. He or she is a great asset and another independent mind and set of senses to help guarantee smooth flow and mitigate the threat of collisions with persons, other creatures, vessels, vehicles, structures, earth, or bad weather.