My concern is the scaleability of a Management System for our NCC- and SPO-Operators!
In most cases the MS is difficult to establish and to fill with life, for an one or two person operation with a smaller Biz-Jet (eg. Citation) or a simple 'work-horse aircraft'. They struggle with designating Personal, setup a SRB, establish a reporting system, develop an ERP etc.
There is not even a reason for a policy.
E.g: no reports because of simply 'nothing really to report' and 'no one to report to' and therefor no statistics, no conclusions...no gain out of this effort.
"If something happend, we (both) talk about that issue, anyway making a decision and solve the problem - straightway and final" Finished....
Thats what an operator mentioned recently. How to sensitize those, how to 'take them on board'?