What would you do if a passenger admitted to have a lithium battery in a bag checked due to lack of overhead space?

Several challenging situations like that are presented in the March 2024 edition of NASA CALLBACK, offering again the reader a chance to “interact” with the information given in a selection of ASRS reports.

In “The First Half of the Story,” you will find report excerpts describing an event or situation up to a point where a specific decision must be made, an immediate action must be taken, or a non-normal condition must be actively managed. You may then exercise your own judgment to make a decision, determine a possible course of action, or devise a plan that might best resolve the situation...