What happens if a symptomatic passenger is identified at the airport?
The airline is required to inform their passengers if any symptomatic passengers have been identified in the airport by the public health authorities. Such passengers will not be allowed to continue their travel if the symptoms observed indicate that they may have COVID-19.
I noticed that I have some symptoms, what should I do? Will I be reimbursed if I do not travel?
If you show symptoms at any time in the 14 days before your flight, you should take action as soon as possible and not even travel to the airport. Instead you should:
Inform your general practitioner and your local health authorities, who may recommend a test for COVID-19.
Contact your airline to advise them you are not able to travel
Ask to rebook your flight or request a refund. In many cases, this will be possible without penalty provided you contact the airline no later than 6 hours before the flight, and provide a doctor’s certificate confirming suspicion of COVID-19 infection.
Your airline will advise you on the precise rebooking or reimbursement procedures, and their applicability for your case.
Can I accompany my parents / friends / children/ partner to the terminal?
In order to reduce the number of people in the terminal, and to facilitate physical distancing, only travellers may enter the airport terminal buildings. Accompanying persons are allowed access only in special circumstances (e.g. accompanying or picking up a passenger requiring assistance – such as Persons with Reduced Mobility or Unaccompanied Minors).
I understand I am supposed to provide a statement saying that I am healthy. What does it looks like, how do I get it and who will issue me the statement of health? Do I need one for each member of my family?
Yes, passengers will indeed need to provide a COVID-19 health statement, with details about their health status. The health statement is a self-declaration, completed by the passenger and asks questions such as whether you have COVID-19 symptoms (Fever or chills, Cough, Shortness of breath or difficulty breathing, Shortness of breath or difficulty breathing, Fatigue, Muscle or body aches, Headache, New loss of taste or smell, Sore throat, Congestion or runny nose, Nausea or vomiting, Diarrhoea), have tested positive for COVID-19, have been in recent contact with someone who is infected or are in quarantine.
You should receive the form to be completed from your airline before you depart for the airport. The statement can be made available to passengers during the online check-in process, for example, or via an SMS link. Passengers will be requested to acknowledge reading this information and sign or electronically authenticate their health statement. Where available, please use the electronic health statement form.
A separate declaration is usually needed for each traveller, though there may be exceptions in the case of families travelling together or other special cases. Airlines will manage such declarations in accordance with applicable data protection rules.
What are the consequences if I do not answer the questions truthfully?
The health safety of all depends on every individual behaving responsibly. If it becomes clear at the airport that you are symptomatic or have not fully disclosed any information in your COVID-19 health statement, you may well be denied the right to travel. Further consequences may follow depending on local rules and regulations.
I am getting a lot of information about health assessment before my flight. Is this important?
EASA has recommended that airlines and airports inform passengers of the various COVID-19 measures before they leave for the airport. In particular, this includes the very important information that you should not even come to the airport if you have COVID-19 symptoms, have tested positive for COVID-19, have been in recent contact with someone who is infected or are in quarantine. Symptoms associated with COVID-19:
Fever or chills,
Shortness of breath or difficulty breathing,
Muscle or body aches,
New loss of taste or smell,
Congestion or runny nose,
Nausea or vomiting,
If you have COVID-19 compatible symptoms, don’t come to the airport regardless if you are vaccinated or not, or if you have recovered from COVID-19 , unless you have a negative RADT or RT-PCR test performed within the last 24 hours. Self-administered tests will not be accepted.