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FAQ n.115472

The verification email does not arrive, what can I do?


If you just created an account but did not recieved email to verify your account.

  1. It could be that the email is delayed, we suggest to wait at least 15 minutes.
  2. Please check your Spam folder, the email will have the title “Verify your email address – Finish EASA account creation” and is send from no-reply [at]
  3. Contact your IT department to ensure the mail filter software is not blocking the emails send from no-reply [at] and/or
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