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FAQ n.115340

Can I be greeted by someone at the gate in the arrival airport?


Access to the terminal is limited to passengers, crew members and staff. “Meet and greet” passengers will only be allowed in special cases, such as for passengers requiring mobility assistance and unaccompanied minors. For these cases, a dedicated area should be set up away from the exits from the restricted area and away from the main passenger flows, so as to reduce the contact between arriving passengers and other individuals.

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