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FAQ n.115334

How will disembarkation work in the current situation?


Disembarking should follow the same general principles as boarding, depending on the facilities at the arrival airport:

  • Physical distancing should be practiced as far as possible during the disembarkation procedure. 
  • Depending on the terminal facilities, disembarkation can be completed via buses from the parked aircraft, by walking in a spaced manner from the parked aircraft to the gate, or by using the stairs or air bridges directly into the terminal.

All facilities used in the disembarkation process should be subject to enhanced cleaning and ventilation procedures in place.

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