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FAQ n.115318

What happens in case of emergency?

Answer

In case of emergency, follow the instructions as shown during the safety demonstration. If cabin pressure is lost and oxygen masks are released, passengers should remove their medical face masks before putting on the aircraft oxygen masks and follow any further instructions from the air crew. As always, remember to secure your own supply of oxygen before helping others, such as children. Note that air crew members will remove their protective face masks in case of any emergency, so as to facilitate the communication of instructions to passengers.

Last updated
09/06/2020

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