Communication

(a) Know what, how much and who to communicate to;

(b) Ensure the recipient is ready and able to receive the information;

(c) Pass messages and information clearly, accurately, timely and adequately;

(d) Check if the other person has the correct understanding when passing important information;

(e) Listen actively, patiently and demonstrate understanding when receiving information;

(f) Ask relevant and effective questions, and offer suggestions;

(g) Use appropriate body language, eye contact and tone;

(h) Open and receptive to other people’s view.

(a) Human Factors, TEM and CRM;

(b) Application of TEM and CRM principles to training.

In a commercial air transport environment, apply multi-crew procedures, including principles of TEM and CRM to the following:

(a) Pre-flight preparation:

(1) FMS initialisation;

(2) radio and navigation equipment preparation;

(3) flight documentation;

(4) computation of take-off performance data.

(b) Take-off and climb:

(1) before take-off checks;

(2) normal take-offs;

(3) rejected take-offs;

(4) take-offs with abnormal and emergency situations included.

(c) Cruise: emergency descent.

(d) Descent and approach:

(1) instrument flight procedures;

(2) holding;

(3) 3D Operations using raw data;

(4) 3D Operations using flight director;

(5) 3D Operations using autopilot;

(6) one-engine-inoperative approach;

(7) 2D Operations and circling;

(8) computation of approach and landing data;

(9) all engines go-around;

(10) go-around with one engine inoperative;

(11) wind shear during approach.

(e) landing: transition from instrument to visual flight on reaching decision altitude or height or minimum descent altitude or height;

(f) after landing and post flight procedures;

(g) selected emergency and abnormal procedures.

Leadership and team working

(a) Friendly, enthusiastic, motivating and considerate of others;

(b) Use initiative, give direction and take responsibility when required;

(c) Open and honest about thoughts, concerns and intentions;

(d) Give and receive criticism and praise well, and admit mistakes;

(e) Confidently do and say what is important to him or her;

(f) Demonstrate respect and tolerance towards other people;

(g) Involve others in planning and share activities fairly.

Situational awareness

(a) Be aware of what the aircraft and its systems are doing;

(b) Be aware of where the aircraft is and its environment;

(c) Keep track of time and fuel;

(d) Be aware of the condition of people involved in the operation including passengers;

(e) Recognise what is likely to happen, plan and stay ahead of the game;

(f) Develop what-if scenarios and make pre-decisions;

(g) Identify threats to the safety of the aircraft and of the people.

Workload management

(a) Be calm, relaxed, careful and not impulsive;

(b) Prepare, prioritise and schedule tasks effectively;

(c) Use time efficiently when carrying out tasks;

(d) Offer and accept assistance, delegate when necessary and ask for help early;

(e) Review and monitor and cross-check actions conscientiously;

(f) Follow procedures appropriately and consistently;

(g) Concentrate on one thing at a time, ensure tasks are completed and does not become distracted;

(h) Carry out instructions as directed.

Problem-solving and decision-making

(a) Identify and verify why things have gone wrong and do not jump to conclusions or make assumptions;

(b) Seek accurate and adequate information from appropriate resources;

(c) Persevere in working through a problem;

(d) Use and agree an appropriate decision making process;

(e) Agree essential and desirable criteria and prioritises;

(f) Consider as many options as practicable;

(g) Make decisions when they need to, reviews and changes if required;

(h) Consider risks but do not take unnecessary risks.

Monitoring and cross‑checking

(a) Monitor and cross-checks all actions;

(b) Monitor aircraft trajectory in critical flight phases;

(c) Take appropriate actions in response to deviations from the flight path.

(a) SOPs;

(b) Aircraft systems;

(c) Undesired aircraft states.

Task sharing

(a) Apply SOPs in both PF and pilot monitoring (PM) roles;

(b) Makes and responds to standard call-outs.

(a) PF and PM roles;

(b) SOPs.

Use of checklists

Utilise checklists appropriately according to SOPs.

(a) SOPs;

(b) Checklist philosophy.

Briefings

Prepare and deliver appropriate briefings.

(a) SOPs;

(b) Interpretation of FMS data and in-flight documentation.

Flight management

(a) Maintain a constant awareness of the aircraft automation state;

(b) Manage automation to achieve optimum trajectory and minimum workload;

(c) Take effective recovery actions from automation anomalies;

(d) Manage aircraft navigation, terrain clearance;

(e) Manage aircraft fuel state and take appropriate actions.

(a) Understanding of aircraft performance and configuration;

(b) Systems;

(c) SOPs;

(d) Interpretation of FMS data and in-flight documentation;

(e) Minimum terrain clearance;

(f) Fuel management IFR and VFR regulation.

FMS use

Programme, manage and monitor FMS in accordance with SOPs.

(a) Systems (FMS);

(b) SOPs;

(c) Automation.

Systems normal operations

Perform and monitor normal systems operation in accordance with SOPs.

(a) Systems;

(b) SOPs.

Systems abnormal and emergency operations

(a) Perform and monitor abnormal systems operation in accordance with SOPs;

(b) Utilise electronic and paper abnormal checklists in accordance with SOPs.

(a) Systems;

(b) SOPs;

(c) Emergency and abnormal procedures and checklists;

(d) Recall items.

Environment, weather and ATC

(a) Communicate effectively with ATC;

(b) Avoid misunderstandings by requesting clarification;

(c) Adhere to ATC instructions;

(d) Construct a mental model of the local ATC and weather environment.

(a) Systems;

(b) SOPs;

(c) ATC environment and phraseology;

(d) Procedures for hazardous weather conditions.

CERTIFICATE OF COMPLETION OF MCC

Applicant's last name(s):

First name(s):

Type of licence:

Number:

State:

ME/IR training completed

OR

ME/IR validity date:

ME/IR skill test date:

Issued on:

passed on:

Signature of applicant:

TRAINING

Multi-crew co-operation training received during period:

from:

to:

at:

ATO / operator*

Location and date:

Signature of head of ATO or authorised instructor*:

Type and number of licence and state of issue:

Name(s) in capital letters of authorised instructor:

Manufacturer

SEP Helicopter type

Agusta-Bell

Bell47

Bell Helicopters

Bell47

Westland

Bell47

Brantley

Brantley B2

Enstrom

ENF28

Hélicoptères Guimbal

Cabri G2

Hiller

UH12

Robinson

R44

Hughes or Schweizer

HU269

Breda Nardi

HU269