FAQ n.142101

Language proficiency for vehicle drivers is the demonstration of their ability to:

• communicate effectively in voice-only and in face-to-face situations;
• communicate on common and work-related topics with accuracy and clarity;
• use appropriate communicative strategies to exchange messages and to recognise and resolve misunderstandings in a general or work-related context;
• handle successfully the linguistic challenges presented by a complication or unexpected turn of events that occurs within the context of a routine work situation or of a communicative task with which they are otherwise familiar; and
• use a dialect or accent that is intelligible to the aeronautical community.